ITIL & Service Management

The ITIL & Service Management track covers ITIL 4 from Foundation through the Specialist modules and High Velocity IT, alongside the new ITIL Version 5 and practices such as CMDB and hardware asset management. It prepares you for ITIL 4 Foundation, Managing Professional and Strategic Leader, in Damascus, live online or privately for your team.

25Courses

3Certifications

Design, deliver and support IT services that create measurable value for the business.

Govern AI and digital transformation with ITIL Version 5 guidance for modern service organisations.

Build a reliable configuration management database and control hardware assets across their lifecycle.

ITIL Foundation

Foundation

ITIL® 4 Foundation

ITIL & Service Management

ITIL & Service Management

ITIL Foundation

ITIL® 4 Foundation

ITIL® (Version 5) Foundation Bridge

ITIL® (Version 5) Foundation

ITIL® (Version 5) AI Governance

ITIL Practice Manager

ITIL® 4 Specialist: Monitor, Support and Fulfil

ITIL® 4 Specialist: Plan, Implement, and Control

ITIL® 4 Specialist: Collaborate, Assure and Improve

ITIL Managing Professional

ITIL® 4 Specialist - Create Deliver and Support (CDS)

ITIL® 4 Specialist - Drive Stakeholder Value (DSV)

ITIL® 4 High Velocity IT (HVIT)

ITIL® Product (Version 5)

ITIL® Experience (Version 5)

ITIL® Service (Version 5)

ITIL® (Version 5) Managing Professional Transition Certification

ITIL Strategic Leader

ITIL® 4 Strategist - Direct Plan and Improve (DPI)

ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS)

ITIL® (Version 5) Strategy Certification

ITIL® (Version 5) Transformation

ITIL Extension Modules

ITIL® 4 Specialist: Sustainability in Digital & IT

More in ITIL & Service Management

Configuration Management Database (CMDB) Fundamentals

Hardware Asset Management (HAM) Fundamentals

Scripting in ServiceNow Fundamentals

Software Asset Management (SAM) Professional Fundamentals

Strategic Portfolio Management (SPM) Fundamentals

ServiceNow AI Implementation (SNAII)

Certifications

ITIL® 4 Foundation

ITIL® 4 Managing Professional

ITIL® 4 Strategic Leader

More tracks in Project, Service & Agile Management

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