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ITIL & Service Management

ITIL® 4 Managing Professional

ITIL 4 Managing Professional recognises practitioners who can run IT-enabled services, teams and workflows in a modern digital organisation. It is held by IT service managers, team leads, process owners and transformation professionals.

4 coursesValid for: 3 years
Overview

The designation is awarded once you hold ITIL 4 Foundation and pass four modules: Create, Deliver and Support; Drive Stakeholder Value; High-velocity IT; and Direct, Plan and Improve. Each module has its own exam, and preparation works through the module syllabi with practical case studies and mock exams so you can progress steadily towards the full designation.

Your path to certification

Your path to certification

Prepare

Recommended: ITIL® 4 Foundation

Train

4 courses with an instructor

Sit the exam

The awarding body's exam

Stay current

Passing another exam in the ITIL suite renews the designation for three years; logging CPD points through PeopleCert is another route.

Where you sit the exam

Where do you sit the exam? Online exam

ITIL 4 exams are delivered by PeopleCert through its own online proctored platform, not at a test centre. We prepare you for the exam and help you book it through PeopleCert's official route.

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Training

Preparation courses

Stay current

Renewal and validity

Passing another exam in the ITIL product suite renews all your ITIL certifications and designations for three years, so a further module keeps Managing Professional current; alternatively you can log 20 CPD points a year for three consecutive years through PeopleCert Plus. PeopleCert is phasing ITIL 4 modules out in favour of ITIL (Version 5) and offers a transition route for Managing Professionals, so check its current renewal and transition policy before your renewal date.

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