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ITIL & Service Management

ITIL® 4 Strategic Leader

ITIL 4 Strategic Leader recognises professionals who can shape digital and IT strategy and lead how technology creates value across the whole organisation. It is held by IT directors, heads of service, digital transformation leads and managers preparing for senior leadership.

2 coursesValid for: 3 years
Overview

The designation is awarded once you pass two modules, ITIL 4 Strategist: Direct, Plan and Improve and ITIL 4 Leader: Digital and IT Strategy, each with its own exam, building on ITIL 4 Foundation. Candidates usually bring several years of IT or management experience, and preparation works through both syllabi with strategy case studies, guided discussion and mock exams.

Your path to certification

Your path to certification

Prepare

Recommended: ITIL® 4 Foundation

Train

2 courses with an instructor

Sit the exam

The awarding body's exam

Stay current

Renew every three years by passing another ITIL exam, retaking the same exam, or logging CPD points through a PeopleCert membership.

Where you sit the exam

Where do you sit the exam? Online exam

ITIL 4 exams are delivered by PeopleCert through its own online proctored platform, not at a test centre. We prepare you for the exam and help you book it through PeopleCert's official route.

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Training

Preparation courses

Stay current

Renewal and validity

PeopleCert asks ITIL holders to renew within three years: you can retake the same exam, pass any other certification in the ITIL suite, including the newer ITIL (Version 5) modules, or join a PeopleCert membership that includes its CPD programme and log 20 CPD points a year for three consecutive years. If you do not renew, your record is marked as needing renewal, so check PeopleCert's current policy, particularly as it moves the scheme from ITIL 4 to ITIL (Version 5).

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