Your Privacy Matters
Alalamia for Professional Development ("Alalamia", "we", "us") respects the privacy of everyone who visits our website and reaches out to us. This Privacy Policy explains the limited personal information we collect through this site, why we collect it, and the choices you have. We have written it in plain language because we believe you should understand exactly how your information is handled before you decide to contact us.
What We Collect
Our website is intentionally simple. The only personal information we collect from you is the information you choose to enter into our contact form: your name, your email address, and the content of the message you send us. We do not require you to create an account, and we do not ask for financial details, government identification, or any sensitive personal data in order to browse the site or send an enquiry.
How We Use Your Information
We use the details you provide for one purpose: to read, understand, and respond to your enquiry. If you ask about a course, an examination, training for your team, or any of our services, we use your name and email so that a member of our team can reply to you and continue the conversation. We do not use your contact-form information for automated marketing, and we do not add you to mailing lists without your clear request.
The Legal Basis
We process the information you submit because you have voluntarily provided it to us for the purpose of being contacted back, and because doing so serves our legitimate interest in responding to genuine enquiries about our training and services. Sending us a message through the contact form is entirely your choice.
We Do Not Sell Your Data
Alalamia does not sell, rent, or trade your personal information to anyone. We do not share it with advertisers or data brokers. Your information may be seen only by the members of our team who need it to respond to you, and, where strictly necessary, by trusted service providers (such as our email or website hosting provider) who act on our instructions and are bound to keep it confidential.
How Long We Keep It
We retain the information from your enquiry only for as long as is reasonably necessary to respond to you and to keep a sensible record of our correspondence. When your enquiry has been resolved and there is no ongoing reason to keep your message, we delete it in the normal course of managing our records. If you would like your enquiry data removed sooner, you may ask us at any time.
Keeping Your Information Secure
We take reasonable and appropriate measures to protect the information you send us against loss, misuse, and unauthorised access. Please remember, however, that no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security. We encourage you not to include highly sensitive personal details in a contact-form message.
Your Rights and Requests
You may ask us what enquiry information we hold about you, request that we correct it if it is inaccurate, or request that we delete it. To make any such request, simply email us at info@alalamia-sy.com and we will respond as promptly as we reasonably can. We will not charge you for a straightforward request.
Children
Our website and services are directed to adult learners and to organisations. We do not knowingly collect personal information from children through this website. Where training is arranged for younger students, we work directly with the sponsoring school, institution, or guardian.
Links to Other Sites
Our website may reference or link to the websites of certification bodies and examination providers. When you follow such a link, you leave our site and become subject to the privacy practices of that other organisation. We are not responsible for the content or privacy practices of websites we do not operate, and we encourage you to read their policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational reasons. When we do, we will post the revised version on this page. We encourage you to review it occasionally so that you remain informed.
Contact Us
If you have any questions about this Privacy Policy or about how your information is handled, please contact us at info@alalamia-sy.com, call +963 991 099 555, or visit us at Damascus, Mazzeh Western Villas, Syria. We are glad to help.