ITIL & Service Management
ITIL® 4 Specialist: Sustainability in Digital & IT
Make digital and IT services sustainable.
3 daysIntermediate1 modules
About this course
Make digital and IT services sustainable. You will apply the ITIL guiding principles to sustainable products and services, address VUCA challenges through sustainable strategy and procurement, and run a cost-benefit analysis that weighs risks and opportunities.
What you'll learn
- Understand how to use the ITIL® guiding principles to deliver value by creating sustainable digitally enabled products and services.
- Effectively address VUCA challenges through sustainable strategies, procurement, products and practices.
- Obtain a practical grounding in the key principles of sustainability.
- Conduct a full cost benefit analysis identifying potential risks and opportunities using best practice guidance.
Curriculum
1 modules
- Key concepts of sustainability
- Value, benefits, costs and risks of sustainability
- How digital and IT support sustainability
- Planning sustainability
- Assessing, maintaining and improving sustainability
Who it's for
IT leaders and practitioners with sustainability responsibilities.
Before you start
- Please note that there are no pre-requisites for studying the Sustainability in Digital & IT module as the relevant key concepts from the ITIL® 4 framework will be covered as part of the module, making it accessible to anyone interested in gaining critical skills in this area.
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