ITIL & Service ManagementITIL® 4 Foundation
ITIL 4 Foundation shows that you understand the key concepts of modern IT service management: the service value system, the four dimensions, the guiding principles and the core ITIL practices. It is the entry point for IT staff, service desk teams, managers and anyone who works in or with IT services.
The certification is earned through a single one-hour multiple-choice exam with no prerequisites. Preparation follows the ITIL 4 Foundation syllabus with clear explanations, real service scenarios and mock exams, and opens the way to the Specialist and Strategist modules.
Your path to certification
Prepare
Start from where you are; we help you assess your level.
Train
1 course with an instructor
Sit the exam
ITIL 4 Foundation
Stay current
Renew every three years by retaking the exam, passing another exam in the ITIL suite, or logging CPD points through PeopleCert.
Where do you sit the exam? Online exam
ITIL 4 exams are delivered by PeopleCert through its own online proctored platform, not at a test centre. We prepare you for the exam and help you book it through PeopleCert's official route.
Preparation courses
Renewal and validity
PeopleCert asks ITIL holders to renew within three years: pass the same exam again, pass another exam in the ITIL product suite, which renews all your ITIL certifications, or log 20 CPD points a year for three consecutive years through its PeopleCert Plus membership. Unrenewed certificates stay on the register with a note that renewal is needed, and PeopleCert is phasing in ITIL (Version 5) with a short bridge route for ITIL 4 holders, so check its current renewal policy.
Where to go next
ITIL® 4 Specialist - Create Deliver and Support (CDS)
ITIL & Service Management
View course →ITIL® 4 Specialist - Drive Stakeholder Value (DSV)
ITIL & Service Management
View course →ITIL® 4 High Velocity IT (HVIT)
ITIL & Service Management
View course →CompTIA Network+
CompTIA
View course →ITIL® 4 Strategist - Direct Plan and Improve (DPI)
ITIL & Service Management
View course →ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS)
ITIL & Service Management
View course →Let's plan your next step together.
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