Digital Marketing Fundamentals
A broad and practical seven-day course that shows how websites, search, social media, email, content and advertising work together.
About this course
A broad and practical seven-day course that shows how websites, search, social media, email, content and advertising work together. Rather than treating each channel alone, you will learn to plan them as one connected effort built around your customers.
Hands-on sessions cover personas, customer journeys, landing pages, content calendars and the analytics that show what works. You finish by building an integrated digital marketing plan with objectives, budget and measures for a real or sample business.
What you'll learn
- Explain how digital channels fit together in an integrated marketing plan
- Define digital personas and map the online customer journey
- Plan a website that supports marketing goals and converts visitors
- Describe the basics of search engine optimisation and paid search
- Plan social media, email and content marketing activity
- Use web and campaign analytics to measure results
- Build a simple integrated digital marketing plan with a budget and measures
Curriculum
- How digital changes customer behaviour
- Owned, earned and paid media
- Digital marketing in the local market
- Setting digital objectives
- Building digital personas
- Mapping the customer journey
- Touchpoints and moments that matter
- Value proposition for digital channels
- Website goals and structure
- User experience basics
- Writing for the web
- Landing pages and calls to action
- Mobile-first design
- How search engines work
- Keyword research basics
- On-page optimisation
- Introduction to paid search advertising
- Choosing the right platforms
- Organic and paid social
- Content formats
- Community engagement
- Building a permission-based list
- Designing effective emails
- Automation and segmentation
- Measuring email performance
- Content strategy
- Planning a content calendar
- Storytelling for brands
- Repurposing content across channels
- Display and video advertising
- Audience targeting
- Budgets and bidding basics
- Testing creative
- Key digital metrics
- Web analytics basics
- Tracking campaigns
- Reporting and improving results
- Bringing channels together
- Budget allocation
- Planning and timelines
- Group plan presentation
Who it's for
Marketing staff, business owners and graduates who want a complete, practical foundation in digital marketing.
Before you start
- Comfortable using a computer, the internet and common social media platforms
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