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Marketing, Sales & Communication

Marketing Principles

A clear four-day introduction to how marketing works.

4 daysFoundation8 modules
Overview

About this course

A clear four-day introduction to how marketing works. You will see how organisations understand customers, analyse their market and competitors, and decide which customers to serve and how to stand out.

Using familiar local and international examples, you will apply segmentation, targeting, positioning and the marketing mix, then bring your learning together in a simple marketing plan that your group presents on the final day.

What you'll learn

What you'll learn

  • Explain the role of marketing in creating value for customers and the organisation
  • Analyse the marketing environment and the factors that shape it
  • Describe consumer and business buying behaviour
  • Apply segmentation, targeting and positioning to a product or service
  • Use the marketing mix to shape an offer
  • Outline a simple marketing plan with clear objectives and measures
Curriculum

Curriculum

8 modules
  • Needs, wants and demand
  • Creating customer value
  • Marketing orientations
  • Marketing's place in the organisation
  • The micro-environment
  • PESTEL analysis
  • Competitor analysis
  • SWOT analysis
  • The buying decision process
  • Cultural, social and personal influences
  • Motivation and perception
  • Business-to-business buying
  • Bases for segmenting markets
  • Evaluating and selecting target segments
  • Building a positioning statement
  • Differentiation
  • Product levels and the product life cycle
  • Branding basics
  • New product development
  • Pricing approaches and strategies
  • Distribution channels
  • Retail and online channels
  • The promotional mix
  • Integrated marketing communication
  • People
  • Process
  • Physical evidence
  • Managing service quality
  • Structure of a marketing plan
  • Setting marketing objectives
  • Budgeting and measuring results
  • Group plan presentation
Who it's for

Who it's for

Newcomers to marketing, sales staff and business owners who want a solid grounding in core marketing ideas.

Before you start

  • No formal prerequisites
Diplomas

Part of these Alalamia diplomas

Let's plan your next step together.

Tell us the course or certification you have in mind and we'll send the outline, upcoming dates, fees and private-team options.

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