Employee Relations and HR Policies
Create a workplace where people are treated fairly and issues are handled well.
About this course
Create a workplace where people are treated fairly and issues are handled well. Over three days you will look at the employment relationship, draft clear HR policies, and learn how to manage conduct and discipline consistently.
You will practise handling grievances, running fair investigations and holding difficult conversations, and explore how respect, equal treatment and open communication prevent many problems before they start.
What you'll learn
- Explain the role of employee relations in a productive workplace
- Draft clear, consistent and practical HR policies
- Handle disciplinary matters fairly and in line with policy
- Manage grievances and workplace complaints effectively
- Conduct fair workplace investigations
- Promote respect, fairness and open communication at work
Curriculum
- The employment relationship
- Rights and responsibilities
- The role of HR and line managers
- Trust and communication
- Policy structure and language
- Core HR policies
- Consulting and approving policies
- Communicating and reviewing policies
- Codes of conduct
- Informal and formal action
- Disciplinary procedures
- Documenting decisions
- Grievance procedures
- Handling complaints early
- Mediation basics
- Appeals
- Planning an investigation
- Interviewing witnesses
- Gathering and weighing evidence
- Writing the investigation report
- Preventing harassment and bullying
- Equal treatment
- Employee voice and engagement
- Managing absence and difficult conversations
Who it's for
HR officers, HR business partners and managers who deal with people matters day to day.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
Part of these Alalamia diplomas
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