ICPM Certified Manager (CM) Exam Preparation
The ICPM Certified Manager (CM) is a recognised professional credential that covers the full scope of general management.
About this course
The ICPM Certified Manager (CM) is a recognised professional credential that covers the full scope of general management. This seven-day course prepares you for the CM exams by working through management foundations, planning and organising, and leading and controlling.
You will connect each topic to real workplace situations, practise exam-style questions and build a personal revision plan. Exam fees are separate from the course fee and are paid to the exam provider. On completion of the course you receive an Alalamia certificate.
What you'll learn
- Explain the foundations of management, including its history, roles and the business environment
- Apply planning, goal-setting and decision-making techniques
- Design organisational structures and allocate work effectively
- Apply leadership, motivation and communication approaches to manage people
- Use control systems to monitor and improve performance
- Address ethics, diversity and change in a managerial context
- Prepare with confidence for the ICPM Certified Manager exams
Curriculum
- The manager's job and core skills
- The development of management thought
- The organisational environment and culture
- Ethics and social responsibility
- Globalisation and the manager
- Managing diversity
- Managing change and innovation
- Entrepreneurship within organisations
- Types and levels of planning
- Setting effective goals
- Strategic and operational planning
- Planning tools and techniques
- The decision-making process
- Individual and group decision making
- Quantitative aids to decision making
- Creativity and problem solving
- Organisational design and structure
- Authority, delegation and empowerment
- Job design
- Managing teams and groups
- Human resource management basics
- Recruitment, selection and development
- Performance appraisal
- Managing workplace relationships
- Leadership theories and styles
- Motivation in practice
- Communication and interpersonal skills
- Managing conflict
- The control process
- Financial and operational controls
- Quality and productivity
- Measuring organisational performance
- Exam structure and question styles
- Study plan and revision techniques
- Practice questions and review
- Exam-day strategy
Who it's for
Experienced supervisors and managers who want to validate their management knowledge with the ICPM Certified Manager credential.
Before you start
- Some management or supervisory experience is recommended
- Candidates should check the current ICPM eligibility requirements before booking the exams
Prepares for
Part of these Alalamia diplomas
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