Leadership & Management Development
Communicating Across Your Organization
Communicate effectively up, down and across your organisation.
2 daysIntermediate4 modules
About this course
Communicate effectively up, down and across your organisation. Over two days you will overcome common barriers, strengthen spoken and written skills, build organisational awareness and adapt your strategy to each audience.
What you'll learn
- Describe common communication barriers
- Understand how to use effective interpersonal skills in their spoken and written communications
- Analyze the pillars of organizational awareness
- Apply principles of effective facilitation
- Understand how to adapt their approach to different learning and communication styles
Curriculum
4 modules
- A Historical Perspective
- Classic vs. Human Relations Communications
- Generational and Technological Change
- Digital Communication
- Effectiveness of Communication Channels
- Limitations of Self-Awareness
- Transactional Analysis
- Connecting with Powerful Communication
- Active Listening
- Non-Verbal Communication
- Written Communication
- The Power of Facilitation
- Culture and Behavior
- Creating Psychological Safety
- Inclusion and Belonging
- Sweaty-Palmed Conversations
- Care and Challenge Each Other
- Factors in Communication
- Communication Barriers
- Adapting to Different Learning and Communication Styles
- Communication Strategies Across Time
- Position and Posture
Who it's for
Professionals and managers who work across departments.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
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