Business Relationship Management (BRM) Fundamentals

About this course

A one-day introduction to business relationship management. You will learn what BRM is, the role and capability it brings, and why it is essential for realising value across the organisation.

What you'll learn

• Develop a high-level understanding of Business Relationship Management.
• Learn BRM capabilities and their corresponding value potential within organizations.
• Understand why a BRM capability is essential.
• Implement course tools and techniques into your day-to-day routine.
• Acquire the latest central topics surrounding Business Relationship Management in a concise, comprehensive learning approach.

Curriculum

Who it's for

IT leaders, account managers and service owners.

Before you start

No formal prerequisites. Bring curiosity and a willingness to practise.