Alalamia Diploma in Performance Appraisal and KPI Management
A focused diploma on measuring and improving performance at individual, team and organisational level. Participants learn to design appraisal systems and KPIs that people trust, link them to strategy through the balanced scorecard, and use goal setting, coaching and engagement to turn measurement into real improvement.
HR and performance management specialists, planning and strategy staff, department heads and line managers responsible for setting targets and appraising their teams.
What you receive: Alalamia Diploma in Performance Appraisal and KPI Management, awarded on completing all courses and the final performance framework project.
- Design a fair, transparent performance appraisal system suited to your organisation
- Write clear, measurable KPIs and link them to strategic objectives using the balanced scorecard
- Set meaningful goals with employees and review progress through regular performance conversations
- Coach employees to improve performance and address underperformance constructively
- Apply practical techniques to raise engagement and motivation across a team
The courses, in order
53 training hours · 6 courses
- Intermediate
Designing Performance Appraisal Systems and KPIs
Talent, Performance & Engagement
View course → - Intermediate
Key Performance Indicators and the Balanced Scorecard
Strategy, Planning & Performance
View course → - Foundation
Managing Employee Performance - Beginner
Talent, Performance & Engagement
View course → - Foundation
Goal Setting for Managers - Beginner
Leadership & Management Development
View course → - Foundation
Coaching for Peak Performance - Beginner
Talent, Performance & Engagement
View course → - Intermediate
Employee Engagement and Motivation
Talent, Performance & Engagement
View course →
How the diploma runs
Available in evening or weekend cohorts in Damascus, as live online classes, or privately for an organisation's managers, with several short modules completed through our self-paced library. The programme takes roughly 6 to 8 weeks and ends with a performance framework project in which participants build a KPI set and appraisal form for a real department and present it for assessment.
Questions and answers
An Alalamia diploma is our own award. It shows that you completed a planned programme of several courses with us, passed its practical assessments and met the attendance requirement. An international certification is awarded by the vendor or awarding body after you pass its official exam. Many of our diplomas prepare you for such a certification, but the certification itself is earned through that exam, not through the diploma.
No. The diploma fee covers training and course materials. Exam fees are separate and are paid directly to the exam provider. We will tell you which exam applies and what it involves. Many exams can be sat at our Authorised Test Centre for Pearson VUE and Prometric in Mazzeh, and we confirm the exact exam before you book.
Yes. You can start with the first course of a diploma and continue at your own pace, or take a single course on its own. Each completed course earns an Alalamia certificate, and the courses you complete count towards the diploma if you decide to finish it later.
Yes, instalments are possible and are agreed in writing before you start. Quotes are given in writing in US dollars. Payment is made at our office and you always receive a receipt. Your place is confirmed once your registration form is complete and we have received the first payment or agreed instalment.
Let's plan your next step together.
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