Leadership & Management Development
Evolving Into the Supervisor’s Role
Step confidently into supervision.
1 dayIntermediate6 modules
About this course
Step confidently into supervision. You will define the supervisor's role, apply situational leadership, manage changing relationships with former peers, communicate clearly and give meaningful feedback.
What you'll learn
- Define the roles and responsibilities that involves meaningful dialogue
- Understand and apply situational leadership to daily practice
- Craft an effective communication approach that incorporates mutual respect
- Build strong performance feedback that relies on mutual-buy-in
Curriculum
6 modules
- What Is a Supervisor?
- Role versus Function
- 5 Roles of a Supervisor
- Situational Leadership
- Skills of Situational Leadership
- Ethical Leadership
- Dealing with Disappointed Competitor
- Maintaining Professionalism
- Communication Across and Within the Team
- Vision Development and Dispersion
- Handling the Sweaty Palm Conversation
- Constructive Criticism or Constructive Feedback
- Common Challenges and Strategies
Who it's for
New and soon-to-be supervisors.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
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