Business Analysis
Eliciting Requirements
Get the right information from the right people.
1 dayIntermediate6 modules
About this course
Get the right information from the right people. You will prepare for elicitation, understand stakeholders and context, craft effective questions, run productive sessions and confirm what you have learned.
What you'll learn
- Understand the fundamentals of elicitation and the requirement elicitation process in business and software development environments.
- Identify the business and project context for eliciting requirements , including stakeholder roles and domain considerations.
- Learn how to develop effective questions that elicit the right information at the right time using proven elicitation techniques such as interviews , observation , and prototyping .
- Identify the essential steps to conduct successful elicitation sessions and foster stakeholder engagement throughout the process.
- Analyze and assess what information to document and how to confirm elicitation results for alignment and clarity.
- Improve your ability to gather and analyze both functional and non-functional requirements to support optimal solutions .
- Understand how requirement elicitation fits into the broader business analysis lifecycle and improves overall project outcomes.
- Enhance your professional profile with a certificate of completion and practical skills in requirements gathering and analysis .
Curriculum
6 modules
- Elicitation Versus ""Gathering""
- Who Elicits and What is Elicited
- Elicitation Roadblocks
- Elicitation Framework
- Requirements Versus Expectations
- Types of Requirements
- Requirements and Design
- Business Rules
- Elicitation Prep Considerations
- Top Six Elicitation Techniques
- Preparation Tips and Techniques
- Types of Questions
- Recognizing Flawed Questions
- Developing Strategies for Using Different Question Types
- Questions to Elicit Different Types of Requirements
- Opening the Session
- Effectively Running the Session
- Asking the Right Types of Questions
- Capturing Session Results
- Closing the Session
- Getting Confirmation
- Final Tips
Who it's for
Business analysts, project managers and anyone who gathers requirements or business rules.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
Related courses
More in Business Analysis →Intermediate
Agile Business Analysis
Business Analysis
View course →Intermediate
Building Better Business Cases
Business Analysis
View course →Foundation
Business Analysis Modeling Essentials
Business Analysis
View course →Intermediate
Business Process Improvement
Business Analysis
View course →Foundation
Business Process Management Foundations
Business Analysis
View course →Intermediate
Business Process Modeling
Business Analysis
View course →Let's plan your next step together.
Tell us the course or certification you have in mind and we'll send the outline, upcoming dates, fees and private-team options.