Business Analysis
Business Process Modeling
Model business processes clearly and completely.
2 daysIntermediate6 modules
About this course
Model business processes clearly and completely. Over two days you will define processes with hierarchy and value chain models, map context with scope and SIPOC diagrams, detail workflows with swim lanes, refine your models and confirm completeness with state charts and CRUD matrices.
Curriculum
6 modules
- Importance of process modeling
- Common business process models
- Key steps in business process modeling
- Hierarchy diagrams and decomposition techniques
- Value chain models for structuring workflows
- Preparing for process modeling sessions
- Defining roles and responsibilities
- Creating scope diagrams, SIPOC diagrams, and variation lists
- Using process notation and swim lanes
- Developing process maps with primary and alternate paths
- Managing process variations and alternative workflows
- Identifying common mapping errors
- Determining the appropriate level of detail
- Supporting process details in documentation
- State chart (interaction) diagrams
- Interaction matrices (CRUD)
- Business analysis techniques for validating workflows
Who it's for
Business and process analysts, and project team members documenting how work gets done.
Before you start
- No formal prerequisites are required; however, familiarity with business processes and workflows is beneficial.
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