Business Analysis
Business Process Management Foundations
A one-day introduction to business process management.
1 dayFoundation6 modules
About this course
A one-day introduction to business process management. You will learn a standard BPM approach to modelling, analysing and redesigning processes, apply core design principles and choose metrics that show how processes really perform.
What you'll learn
- Learn an industry-standard BPM approach
- Identify various models and modeling notations that can be used to help you analyze the process.
- Understand how to apply three basic design optimization principles in designing improved processes.
- Determine appropriate metrics for analyzing business processes that provide sufficient insights into process effectiveness.
- List various process management technologies that can be used to manage business processes.
Curriculum
6 modules
- Terms and key concepts
- BPM life cycle & framework
- BPM critical success factors
- Core BPM Roles
- Process modeling overview
- Benefits of modeling
- Common models
- Analysis steps
- Tools & techniques to analyze processes
- Value-added vs waste in process
- Metrics and measures to analyze processes
- Introduction to process design principles
- Process design principles
- Business process improvement
- Process transformation
- Models and stages of change
- Overcoming resistance
- Transformation tips
- Case for monitoring processes
- Business intelligence
- BPM control plans
- Metrics vs. measures
Who it's for
Process owners, analysts and managers starting a BPM initiative.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
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