Digital Literacy Essentials
Digital skills are now part of almost every job and much of daily life.
About this course
Digital skills are now part of almost every job and much of daily life. This three-day course is a friendly, hands-on starting point for anyone who wants to feel at ease with computers, phones and the internet.
You will learn to organise files, search and judge information online, communicate by email and video call, work on shared documents and, above all, keep yourself and your data safe. Patient trainers move at a comfortable pace, and you leave with an Alalamia certificate.
What you'll learn
- Operate computers, smartphones and tablets with confidence
- Organise, save, find and share files in folders and the cloud
- Search the internet effectively and judge whether information is reliable
- Communicate clearly by email, messaging and video calls
- Collaborate on shared documents and calendars
- Recognise scams, phishing and other online risks and protect personal data
- Manage passwords and privacy settings sensibly
Curriculum
- Computers, phones and tablets
- Using the keyboard, mouse and touchscreen
- Installing and updating apps
- Basic settings and accessibility options
- Saving and naming files
- Organising folders
- Finding lost files
- Using USB drives and cloud storage
- Browsers and websites
- Searching effectively
- Checking whether information is trustworthy
- Downloading safely
- Setting up and using email
- Writing clear, polite messages
- Attachments and links
- Messaging apps and video calls
- Shared documents and folders
- Commenting and editing together
- Online calendars and meeting invitations
- Version history
- Strong passwords and password managers
- Two-step verification
- Spotting phishing and scams
- Privacy settings and personal data
- Managing screen time and notifications
- Responsible social media use
- Hands-on review tasks
- Where to keep learning
Who it's for
For beginners and anyone returning to work who wants practical confidence with everyday digital tools.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
Prepares for
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