CompTIA
CompTIA A+ Certification (Exams 220-1201 and 220-1202)
Complete preparation for both CompTIA A+ exams, 220-1201 and 220-1202.
5 daysIntermediate22 modules220-1201 and 220-1202CompTIA A+
About this course
Complete preparation for both CompTIA A+ exams, 220-1201 and 220-1202. You will master hardware, networking, mobile devices, virtualisation and cloud, operating systems, security, troubleshooting and operational procedures for IT support roles.
What you'll learn
- Install, configure, and maintain computers, mobile devices, and software
- Troubleshoot and resolve common hardware, OS, and network issues
- Apply basic cybersecurity measures and understand threat vectors
- Support Windows, Linux, macOS, and cloud-based operating systems
- Use remote tools to diagnose and fix hybrid workforce issues
- Understand scripting, cloud computing, and virtualization concepts
Curriculum
22 modules
- The Hero of Problem Solving
- The Troubleshooting Methodology
- Additional Resources
- Module Quiz
- Cables and Connectors
- Motherboards
- Legacy Cables
- Additional Resources
- Module Quiz
- Power Supplies and Cooling
- Storage Devices
- System Memory
- CPUs
- Challenge Lab: Troubleshoot Memory
- Additional Resources
- Module Quiz
- BIOS and UEFI
- Power and Disk Issues
- System and Display Issues
- Lab: Troubleshoot GPU
- Additional Resources
- Module Quiz
- Checkpoint Review
- Network Types
- Networking Hardware
- Lab: Connect Patch Panel Cables
- Network Cable Types
- Wireless Networking Types
- Additional Resources
- Module Quiz
- Internet Connection Types
- TCP/IP Concepts
- Network Communications
- Network Configuration Concepts
- Challenge Lab: Install a SOHO Network
- Additional Resources
- Module Quiz
- Networked Host Services
- Internet and Embedded Appliances
- Troubleshoot Networks
- Additional Resources
- Module Quiz
- Checkpoint Review
- Client-Side Virtualization
- Cloud Concepts
- Additional Resources
- Module Quiz
- Mobile Devices and Peripherals
- Mobile Apps and Data
- Laptop Hardware
- Troubleshoot Mobile Devices
- Challenge Lab: Mobile Hardware Support
- Additional Resources
- Module Quiz
- Printers and Multifunction Devices
- Print Device Maintenance
- Troubleshoot Print Devices
- Additional Resources
- Module Quiz
- Checkpoint Review
- Documentation
- Professional Communication
- Types of Operating Systems
- Additional Resources
- Module Quiz
- Windows User Settings
- Windows System Settings
- Install and Configure Applications
- Cloud-Based Applications
- Additional Resources
- Module Quiz
- Use Management Consoles
- Command-Line Tools
- Windows Networking
- Additional Resources
- Module Quiz
- Troubleshoot Windows Networking
- Remote Access Technologies
- Performance and Troubleshooting Tools
- Troubleshoot Windows OS Problems
- Additional Resources
- Module Quiz
- Logical Security Concepts
- Windows Security Settings
- Windows Shares
- Additional Resources
- Module Quiz
- Windows Editions
- OS Installations and Upgrades
- Additional Resources
- Module Quiz
- Linux Features
- Package and Network Management
- macOS Features
- Additional Resources
- Module Quiz
- Checkpoint Review
- Attacks, Threats, and Vulnerabilities
- Wireless Security Protocols
- SOHO Router Security
- Additional Security Measures
- Additional Resources
- Module Quiz
- Account Security
- Workstation Security
- Browser Security
- Troubleshoot Workstation Security
- Additional Resources
- Module Quiz
- Mobile OS Security
- Troubleshoot Mobile OS and App Software
- Troubleshoot Mobile OS and App Security
- Additional Resources
- Module Quiz
- Checkpoint Review
- Data Backup and Recovery
- Data Handling Best Practices
- Artificial Intelligence
- Additional Resources
- Module Quiz
- Change and Inventory Management
- Common Safety and Environmental Procedures
- Scripting Basics
- Additional Resources
- Module Quiz
- Checkpoint Review
Who it's for
Aspiring IT support specialists preparing for both A+ exams.
Before you start
- 12 months of hands-on experience in an IT support specialist job role
Prepares for
Part of these Alalamia diplomas
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