Talent, Performance & Engagement
Coaching, Mentoring, and Apprenticeship
Develop people through coaching, mentoring and apprenticeship.
1 dayIntermediate3 modules
About this course
Develop people through coaching, mentoring and apprenticeship. You will see how each fits the manager's role, how they differ, and how to plan for common challenges.
What you'll learn
- Explain how coaching and mentoring are fundamental parts of the manager role.
- Learn the similarities and differences between coaching and mentoring.
- Recognize and plan for common coaching and mentoring challenges.
- Explain the key principles of the AOR model.
- Utilize coaching methods in everyday management situations.
- Identify key principles for providing effective feedback.
- Understand the difference between a mentoring and an apprentice relationship
- Implement best practice when preparing to mentor employees
Curriculum
3 modules
- Fundamental Parts of the Manager’s Role
- The Manager as a Coach and as a Mentor
- Beliefs of the Effective Coach and Mentor
- When to Develop and When to Direct
- The AOR Model in Coaching
- Features of the AOR (Activities, Objectives, Results) Model
- AOR Best Practice
- Setting SMART Goals
- Measuring and Evaluating
- Opportunities for Coaching Employees
- Performance Reviews and Coaching
- Planning for Successful 1-on-1s
- Obstacles to Effective Coaching
- Coaching Feedback That Gets There
- Elements of Mentoring
- Mentoring and Apprenticeship
- Trust in Mentoring Relationships
- Preparing for Mentoring
Who it's for
Managers and team leads who develop others.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
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View course →Let's plan your next step together.
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