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Microsoft Office & 365 Apps

Windows 10 Troubleshooting - Advanced

Troubleshoot Windows 10 methodically with Task Manager, Resource Monitor and Performance Monitor: boot and BCD errors, logon and trust failures, DHCP, NTFS and share permissions, Group Policy filtering, DirectAccess and File History recovery.

4 hours 26 minAdvanced10 modules
Overview

About this course

Troubleshoot Windows 10 methodically with Task Manager, Resource Monitor and Performance Monitor: boot and BCD errors, logon and trust failures, DHCP, NTFS and share permissions, Group Policy filtering, DirectAccess and File History recovery.

Curriculum

Curriculum

10 modules
  • Introduction
  • Working with Windows 10 in a Network
  • The Framework of Troubleshooting
  • Using the Task Manager, Resource Monitor, and Performance Monitor
  • Using Reliability History, Event Viewer, and Steps Recorder
  • Overview of the Boot Process
  • Resolving BCD Issues
  • Resolving a Hard Drive Related Boot Issue
  • Identifying Drivers and Locations
  • Troubleshooting Mouse Drivers
  • Troubleshooting Keyboard Drivers
  • Understanding Bit Locker
  • Understanding the Logon Process
  • Resolving Broken Trust Issues
  • Resolving No Authentication Servers
  • Identifying User Profile Types
  • Resolving Folder Redirection
  • Configuring the Windows 10 Client
  • Identifying the Tools to Use
  • Resolving DHCP Client Configuration Issues
  • Resolving Client DNS Issues
  • Understanding NTFS Permissions
  • Understanding NTFS and Shared Folder Permission Assignments
  • Troubleshooting Shared File Access
  • Understanding EFS
  • Troubleshooting EFS
  • Understanding and Troubleshooting Windows 10 Browsers
  • Understanding Group Policies
  • Understanding Group Policy Preferences
  • Troubleshooting GPO Filtering
  • Troubleshooting GPO Link Issues
  • Understanding Direct Access
  • Troubleshooting Direct Access
  • Understanding User Data Issues
  • Troubleshooting Data Loss Using File History
  • Course Recap
Who it's for

Who it's for

Support technicians and system administrators responsible for Windows 10 PCs in a domain.

Before you start

No formal prerequisites. Bring curiosity and a willingness to practise.

Let's plan your next step together.

Tell us the course or certification you have in mind and we'll send the outline, upcoming dates, fees and private-team options.

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