Ten Soft Skills You Need
Develop the ten soft skills employers value: communication, teamwork, problem solving, time management, attitude, work ethic, adaptability, self-confidence, learning from criticism and networking.
About this course
Develop the ten soft skills employers value: communication, teamwork, problem solving, time management, attitude, work ethic, adaptability, self-confidence, learning from criticism and networking. In one day you will explore practical ways to apply each at work.
What you'll learn
- Learn the most essential soft skills in today's evolving workforce
- Develop effective communication and empathy in our daily practice
- Understand how self-confidence and flexibility make a big difference in credibility
Curriculum
- Housekeeping Items
- Pre-Assignment Review
- Workshop Objectives
- The Parking Lot
- Action Plan
- Definition of Soft Skills
- Empathy and the Emotional Intelligence Quotient
- Professionalism
- Learned vs. Inborn Traits
- Ways We Communicate
- Improving Non-Verbal Communication
- Listening
- Openness and Honesty
- Identifying Capabilities
- Get Into Your Role
- Learn the Whole Process
- The Power of Flow
- Define the Problem
- Generate Alternative Solutions
- Evaluate the Plans
- Implementation and Re-evaluation
- The Art of Scheduling
- Prioritizing
- Managing Distractions
- The Multitasking Myth
- What Are You Working For?
- Caring for Others vs. Self
- Building Trust
- Work Is Its Own Reward
- Getting over the Good Old Days Syndrome
- Changing to Manage Process
- Changing to Manage People
- Showing You're Worth Your Weight in Adaptability
- Confident Traits
- Self-Questionnaire
- Surefire Confidence Building Tactics
- Build Up Others
- Wow, You Mean I'm Not Perfect?
- Listen With An Open Mind
- Analyze and Learn
- Clear the Air and Don't Hold Any Grudges
- Redefining Need
- Identifying Others' Interests
- Reaching Out
- When to Back Off
- Words From The Wise
- Review Of The Parking Lot
- Lessons Learned
- Recommended Reading
- Completion Of Action Plans And Evaluations
Who it's for
Graduates, new employees and anyone refreshing their workplace skills.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
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