Project Communications and Stakeholder Management
Communication is where most projects succeed or stall.
About this course
Communication is where most projects succeed or stall. Over two days you will identify and classify stakeholders, build a communications management plan and the documents that support it, choose the right communication methods during execution, and monitor communications through performance reporting and tracking Gantt charts.
Curriculum
- Project Communications Management Overview
- Communication Dimensions
- Communication Skills
- Project Communication Management Processes
- Project Stakeholder Management Overview
- Project Stakeholder Management Processes
- Interpersonal Communications
- Take a Communications Strengths Inventory
- Communication Styles
- Case Study Selection
- Identify Stakeholders Overview
- Stakeholder Analysis
- Stakeholder Classification Models
- Salience Model
- Stakeholder Register
- Create a Stakeholder Register
- Plan Communications Management Overview
- Communications Management Plan
- Common Project Management Communication Documents
- Communication Tools
- Create a Communications Management Plan
- Virtual Team Communications
- Virtual Teams Technologies
- Virtual Teams Best Practices
- Plan Stakeholder Engagement
- Analytical Techniques
- Stakeholder Engagement Plan Sample Content
- Create a Stakeholder Engagement Plan
- Manage Communications
- Manage Communications Overview
- Communication Methods
- Communication Model
- Communication and Active Listening
- Negotiations
- Three Crucial Elements of Negotiations
- Win-Win Negotiating
- Win-Lose Negotiating
- Conduct a Win-Win Negotiation
- Communicating Bad News
- Body Language
- Business Attire
- Improving Your Body Language
- Verbal Communication
- Public Speaking
- Audience Involvement
- Listening Skills
- Project Meetings
- Written Communications
- Powerful Writing
- Email Guidelines
- Presentation Design Best Practices
- Create a Presentation
- Manage Stakeholder Engagement
- Manage Stakeholder Engagement Overview
- Review an Issue Log
- Monitor Communications
- Performance Reporting
- Tracking Gantt Charts
- Worksheet Information
- Milestone Charts
- Bar Chart Graphs
- Monitor Stakeholder Engagement
- Best Practices
Who it's for
Project managers, coordinators and team leads responsible for keeping stakeholders informed and engaged.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
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