Microsoft Teams

Overview

About this course

Half a day on working well in Microsoft Teams: organising work in teams and channels, chatting, sharing files, collaborating and running meetings.

Curriculum

Curriculum

7 modules

Understand what Teams is and how it supports modern collaboration
Identify common use cases for Teams in daily work
Navigate the Teams interface across desktop, web, and mobile
Switch between teams and channels efficiently

Create and manage teams and channels to structure work
Use channels to organize conversations, files, and projects
Understand standard, private, and shared channels
Update profile, presence, and status
Manage settings and notifications

Post, reply to, and edit messages with clarity and purpose
Use announcements, reactions, and @mentions to drive engagement
Start one-on-one and group chats for quick communication
Distinguish when to use chat versus channels
Track and revisit important conversations
Make and receive Audio and Video Calls in Teams

Access and manage files using the Teams Files tab
Share files in channels and chat to support collaboration
Create, upload, and co-author documents in real time
Understand how Teams works with OneDrive and SharePoint for file storage
Add cloud storage and apps to centralize content

Schedule, edit, and join meetings from Teams and Outlook
Join meetings from chat, calendar, and shared links
Share content and files during meetings
Use meeting chat and collaborative notes to capture ideas

Use shared agendas to structure meetings
Use live reactions and Together mode to enhance presence
Facilitate collaboration with breakout rooms and whiteboards
Collaborate live using Loop components and document co-authoring
Apply best practices for participation and follow-up

Learn about Copilot Chat in Teams
Introduce the Magic Prompt
Explore how clear prompts improve AI responses
Use Copilot Chat for Productivity

Who it's for

Who it's for

Anyone using Teams at work.

Before you start

No formal prerequisites. Bring curiosity and a willingness to practise.