Cisco
Cisco Administering Cisco Unified Communications Manager and Unity Connection v15 (ACUCM w/AUC)
Five days covering Cisco Unified Communications Manager and Unity Connection voicemail.
5 daysIntermediate14 modules
About this course
Five days covering Cisco Unified Communications Manager and Unity Connection voicemail. You will configure users, phones, dial plans and features, deploy voicemail, apply the enhanced security settings of version 15 and plan migration to Webex Calling Dedicated Instance.
What you'll learn
- Understand and configure the core features of Cisco Unified Communications Manager.
- Learn about the migration paths and integration techniques for adopting Cisco Webex Dedicated Instance.
- Gain hands-on experience with the new features and enhanced security settings of CUCM Version 15.
- Develop skills in managing and troubleshooting IP telephony and unified communications in a Cisco environment.
Curriculum
14 modules
- Lesson 1: Exploring IP Telephony
- Lesson 2: Describing Deployment Models
- Lesson 3: Understanding Advanced Multisite Features
- Lesson 1: Logging In to Cisco Unified Communications Manager
- Lesson 2: Examining Basic Server Configuration
- Lesson 3: Describing Multilevel Administration
- Lesson 4: Configuring DRS Backup and Restore Procedures
- Lesson 1: Understanding User Configuration
- Lesson 2: Using the User Web Pages
- Lesson 1: Configuring System Parameters
- Lesson 2: Supporting Cisco Unified IP Phones
- Lesson 3: Exploring Phone Registration and IP Phone Communications
- Lesson 4: Utilizing the Bulk Administration Tool (BAT)
- Lesson 1: Implementing Dial Plan Connectivity
- Lesson 2: Creating Route Plans
- Lesson 1: Configuring Translation Patterns and Route Filters
- Lesson 2: Implementing Digit Manipulation
- Lesson 1: Defining Class of Control
- Lesson 2: Using Class of Control Features
- Lesson 1: Defining Media Resources
- Lesson 2: Exploring Media Resource Management
- Lesson 1: Describing Basic Features
- Lesson 2: Exploring Hunt Groups
- Lesson 3: Describing Phone Services
- Lesson 1: Evaluate Dedicated Instance and its Significance in Network Infrastructure
- Lesson 2: Examine Key Features and Benefits of Deploying Dedicated Instance
- Lesson 3: Explore Practical Applications for Cisco Dedicated Instances Deployments
- Lesson 1: Overview of Cisco Unity Connection
- Lesson 2: Navigating Cisco Unity Connection
- Lesson 3: Understanding Call Handlers, Users, and Call Flow
- Lesson 1: Explaining Users and Contacts
- Lesson 2: Managing Multiple Users
- Lesson 1: Implementing the Dial Plan
- Lesson 2: Understanding User Features
- Lesson 3: Accessing Voice Messaging and User Features
- Lesson 4: Managing Distribution Lists
- Lesson 1: Designing an Audiotext Application
- Lesson 2: Using Cisco Unity Connection Tools and Reports
- Lesson 3: Using the DRS
Who it's for
Collaboration administrators supporting Cisco voice and voicemail.
Before you start
- Basic knowledge of IP and networking or voice networks is suggested, but not required
- Basic knowledge of the Windows desktop environment
- Basic understanding of fundamental terms and concepts of computer networking, including LANs, WANs, and IP switching and routing.
- Basic knowledge of traditional PSTN operations and technologies, including PBX and voice-mail administration tasks
- Basic understanding of Cisco Unified Communications Manager
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