Advanced Asset Management in Jira Service Management

About this course

Get more from Assets in Jira Service Management. You will configure object and referenced custom fields, write AQL queries across inbound and outbound references, map imported data, find objects linked to tickets and trigger automation from assets and issues.

What you'll learn

• Create and configure Asset object custom fields
• Create and configure referenced Asset custom fields
• Create AQL queries with inbound and outbound object references
• Map import data to referenced object types
• Search for objects connected to a ticket
• Trigger automation from Asset objects and Jira issues
• Perform advanced object and global Asset configurations

Curriculum

Who it's for

Jira Service Management administrators and IT asset managers.

Before you start

No formal prerequisites. Bring curiosity and a willingness to practise.