Mastering Positive Assertiveness with SOCIAL STYLE
Build positive assertiveness with the SOCIAL STYLE model.
About this course
Build positive assertiveness with the SOCIAL STYLE model. Over two days you will read communication styles, listen with empathy, ask better questions, make a strong first impression, handle difficult moments confidently and give feedback that builds consensus.
What you'll learn
- Apply communication styles that maximize benefits
- Utilize the art of asking questions to elicit more from others
- Make the best first impression by looking, sounding, and being confident
- Augment your listening and hearing skills to increase engagement
- Leverage your body language for full communication
Curriculum
- Understanding modern assertiveness
- Establishing the three levels of “self”
- Understanding your rights to self-assertiveness
- Authenticity and Awareness
- The Four Behavioral SOCIAL STYLES®
- Leveraging the four styles for positive assertiveness
- Hearing, listening, and active listening
- Employing empathy within communication
- Questioning with proper intent
- Comprehending the impact of your thoughts on your reality
- Understanding non-verbal communication
- Making a powerful first impression
- Leveraging the para-verbal keys to communication
- Speaking with confidence
- Relaxing and reducing anxiety
- Dealing with difficult people
- Utilizing best practices in communication
- Building rapport and trust
- The Four Dimensions of Trust
- Giving feedback effectively with POP and SSC
- Using “we” language to build better consensus
Who it's for
Professionals who want to communicate with more confidence.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
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