Communication & Workplace Skills
Mastering Positive Assertiveness with DISC
Be assertive without being aggressive, using DISC.
2 daysAdvanced6 modules
About this course
Be assertive without being aggressive, using DISC. Over two days you will understand the four communication styles, listen and question effectively, use body language, handle difficult people with confidence, and build consensus and give constructive feedback.
What you'll learn
- Apply communication styles that maximize benefits
- Augment your listening and hearing skills to increase engagement
- Utilize the art of asking questions to elicit more from others
- Leverage your body language for full communication
- Make the best first impression by looking, sounding, and being confident
Curriculum
6 modules
- Understanding modern assertiveness
- Establishing the three levels of “self”
- Understanding your rights to self-assertiveness
- Authenticity and Awareness The Four DISC
- Behavioral Styles Leveraging the four styles of communication
- Hearing, listening, and active listening
- Employing empathy within communication
- Questioning with proper intent
- Comprehending the impact of your thoughts on your reality
- Understanding non-verbal communication
- Making a powerful first impression
- Leveraging the para-verbal keys to communication
- Speaking with confidence
- Relaxing and reducing anxiety
- Dealing with difficult people
- Utilizing best practices in communication
- Building rapport and trust
- Building consensus The Four Dimensions of Trust
- Giving feedback effectively with POP and SSC
- Using “we” language to build better consensus
Who it's for
Professionals who want to speak up and be heard.
Before you start
No formal prerequisites. Bring curiosity and a willingness to practise.
Part of these Alalamia diplomas
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