Business English
Use English with confidence wherever your work takes you.
About this course
Use English with confidence wherever your work takes you. This practical course covers the situations professionals meet every day: meetings, presentations, negotiations and written communication with colleagues and clients.
You will practise chairing and contributing to meetings, structuring presentations, describing trends, negotiating terms and writing clear emails, reports and proposals. Role plays and a final workshop let you apply everything in realistic scenarios, with personal feedback and an action plan. You finish with an Alalamia certificate.
What you'll learn
- Take part effectively in meetings, stating views and agreeing and disagreeing politely
- Plan and deliver clear business presentations in English
- Negotiate with confidence, using language for proposals, concessions and agreement
- Write clear, professional emails, reports and proposals
- Use key business vocabulary for finance, marketing, operations and people management
- Socialise and network with international colleagues and clients
- Adapt tone and register to different workplace situations and cultures
Curriculum
- Introducing yourself and your role
- Describing your organisation
- Small talk and networking
- Core workplace vocabulary
- Opening and chairing a meeting
- Giving and asking for opinions
- Agreeing and disagreeing diplomatically
- Summarising action points
- Structuring a presentation
- Signposting language
- Describing graphs and trends
- Handling questions
- Preparing to negotiate
- Making proposals and counter-proposals
- Bargaining and concessions
- Closing an agreement
- Emails for different purposes
- Short reports
- Proposals
- Editing for clarity and tone
- Opening and closing calls
- Video meeting etiquette
- Clarifying and checking information
- Leaving messages
- Cultural differences in communication
- Polite and diplomatic language
- Building relationships with clients
- Avoiding misunderstandings
- Meeting simulation
- Presentation practice
- Negotiation role play
- Feedback and personal action plan
Who it's for
Professionals with intermediate English who need to communicate effectively at work.
Before you start
- An intermediate level of English, around CEFR B1, is recommended.
Prepares for
Part of these Alalamia diplomas
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