AI & Machine Learning
Introduction to AI for Business: Prompts, Tools & Real-World Applications
A short, practical introduction to AI for the workplace.
1.5 hoursFoundation5 modules
About this course
A short, practical introduction to AI for the workplace. In ninety minutes you will learn what AI is and why it matters now, find your way around an AI platform, write better prompts and watch it applied to real business scenarios.
Curriculum
5 modules
- What a large language model (LLM) is, in plain language
- How AI assistants differ from traditional search tools and software
- How AI assistants generate responses and why this matters for how you use them
- Why AI adoption is accelerating in the workplace right now
- What AI excels at versus where its real limitations lie
- Why human oversight of AI outputs is always required
- Live walkthrough of the AI platform interface
- Core interface elements: conversation window, input field, session history, and new conversation
- How to upload files and documents for the AI to analyze
- Using web search and real-time information retrieval (where available)
- Setting up custom instructions and personalization to reflect your role
- Managing conversation context for multi-step tasks
- Quick-start tips for productive day-one use
- Why prompt quality is the single greatest driver of AI output quality
- The GCSE Prompting Framework: Goal, Context, Source, Expectations
- Live before-and-after demonstration: weak prompts versus strong prompts
- Advanced technique role assignment: directing the AI's expertise and perspective
- Advanced technique chain-of-thought: asking the AI to reason step by step
- Advanced technique format specification: controlling how output is structured
- Iterative refinement: improving outputs within the same conversation
- The most common prompting mistakes and how to avoid them
- Demo 1: Communication- drafting a professional follow-up email after a difficult client call
- Demo 2: Analysis- summarizing a complex report for a leadership briefing under time pressure
- Demo 3: Productivity-Â Â building a meeting preparation checklist and post-meeting summary template
- Demo 4: Content Creation- transforming rough brainstorm notes into a structured management briefing
- Demo 5: Decision Support- creating a structured vendor comparison with a decision framework
- Live prompt construction and refinement for each scenario using the GCSE framework
- Participant connections: how each demonstration maps to everyday tasks in your role
- AI as a productivity multiplier not a replacement for expertise or judgment
- Understanding hallucinations: why AI can be confidently wrong and how to catch it
- Data privacy and security guardrails: what should and should not go into AI prompts
- The importance of human review before using any AI-generated output
- Building AI fluency through consistent low-stakes practice
- Your personal AI action plan: how to start applying AI to your work this week
- Closing takeaways: what to remember and what to apply starting tomorrow
Who it's for
Business professionals in any role who want to build everyday AI fluency.
Before you start
- No prior AI experience or technical knowledge is required
- Basic familiarity with workplace tools such as email, word processing, or spreadsheets is helpful but not required
- Participants should come prepared with an openness to explore how AI can support their specific role and daily tasks
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