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Google Workspace

Gmail - A Complete Guide

A complete, self-paced guide to Gmail: writing, formatting and replying to email, organising with labels and categories, managing contacts, integrating Tasks, Calendar and Keep, and configuring settings.

2 hours 20 minIntermediate8 modules
Overview

About this course

A complete, self-paced guide to Gmail: writing, formatting and replying to email, organising with labels and categories, managing contacts, integrating Tasks, Calendar and Keep, and configuring settings.

Curriculum

Curriculum

8 modules
  • Introduction
  • What is Gmail?
  • How to Build a Great Message
  • A Brief Tour of Gmail
  • Creating a Message
  • Formatting a Message
  • Responding to a Message
  • Attaching Files to a Message
  • Overview of Email Proofreading
  • Marking a Message
  • Using Labels in Gmail
  • Categories and Labels in Gmail
  • Filtering a Message
  • Handling Spam
  • Archiving and Snoozing an Email
  • Accessing and Creating Contacts
  • Sorting and Merging Contacts
  • Deleting Contacts and Contact Labels
  • Importing and Exporting Contacts
  • What is Integration?
  • Integrating Google Tasks
  • Integrating Google Calendar
  • Integrating Google Keep
  • Using Settings: Configuring the Inbox
  • Using Settings: General
  • Using Settings: Labels
  • Using Settings: Inbox
  • Using Settings: Accounts
  • Using Settings: Filters and Blocked Addresses
  • Using Setting: Forwarding and POP/IMAP
  • Using Settings: Add-Ons
  • Using Settings: Chat, Offline, and Themes
  • Using Settings: Advanced
  • Advanced Settings: Multiple Inboxes and Custom Keyboard Shortcuts
  • Course Recap
Who it's for

Who it's for

Anyone who relies on Gmail for everyday work email.

Before you start

No formal prerequisites. Bring curiosity and a willingness to practise.

Let's plan your next step together.

Tell us the course or certification you have in mind and we'll send the outline, upcoming dates, fees and private-team options.

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