Dell Technologies
Dell - Cloud Services Management
Run cloud as a service to the business.
5 daysIntermediate1 modules
About this course
Run cloud as a service to the business. You will plan and design cloud services, manage each phase of the service lifecycle, handle financial planning, and build a cloud-native organisation with clear roles and a transformed culture.
What you'll learn
- Provide an overview of cloud services planning and design
- Explain the cloud services lifecycle and its phases
- Explain financial planning related to cloud services
- Describe how to build a cloud-native organization
- Explain culture transformation goals
- Describe cloud roles and responsibilities
- Explain the role of governance planning in cloud environments
- Differentiate between hybrid and multi-cloud
- Explain multi-cloud integration challenges and best practices
- List the factors to consider while choosing a cloud service provider
- Describe the role of cloud service brokerage in a multi-cloud environment
- Explain the key security threats and solutions in a multi-cloud environment
- Explain the importance of a multi-cloud management platform
- Describe the differences between traditional and digital IT
- Explain a cloud operating model and how it is influenced by Agile and DevOps principles
- Describe the importance of a product-based cloud application development approach for cloud services
- Explain infrastructure as code and how it differs from traditional automation
- Explain the benefits of value stream mapping
- Identify the applications for modernization
- Explain the options to modernize applications Explain cloud-native strategy
- Describe the confluence of DevOps and application lifecycle
- Explain best practices to implement CI/CD, and version control system
- Describe the importance of containers, microservices, Container as a Service
- Explain cloud native platform deployment options
- Describe the evolution of business resiliency
- Explain resiliency maturity
- Explain business resiliency capabilities along with its considerations
Curriculum
1 modules
- Cloud Services Lifecycle and Management
- Planning and Design Considerations
- Define goals and scope
- Performassessment
- Design cloud services
- Communicate
- Deliverables
- Lifecycle and Management Considerations
- Service Lifecycle Overview
- Waterfall and Agile Methodologies
- Cloud Services Lifecycle Phases
- Financial Planning
- Workforce Transformation for Cloud Services
- Modern cloud approaches
- Traditional cloud approach
- Modern cloud approach
- Cultural transformation
- Mindset and Leadership
- Align IT with Business Objectives
- Cross-functionalandcollaborativeteams
- Flexible workstyles and modern tools
- New cloud roles and responsibilities
- How to develop new cloud roles
- Governance planning
- Theneedforgovernance
- Goalsofgovernance
- Cloud governance
- Impact of service and deployment models
- Risk management for cloud services
- Riskmanagementframework
- Choosing a cloud service provider
- Cloud compliance standards
- Security for cloud services
- Multi-Cloud Strategy for Cloud Services
- Introduction to multi-cloud strategy
- Hybrid cloud vs. multi-cloud
- Benefitsofmulti-cloud
- Multi-cloud use cases
- Multi-cloud considerations and best practices
- Integration
- Workloadmobility
- Interoperability
- Portability
- Selecting a service provider
- Servicebrokerages
- Security
- Multi-cloudmanagement
- Cloud Services Operating Model
- Traditional IT versus Digital IT
- Public cloud provider experience
- Build like a public cloud provider
- Define goals and scope
- Agile
- DevOps
- CI/CD
- Product Development
- Infrastructure as Code
- Value Stream Mapping
- Benefits
- ProcessOverview
- Cloud-Native Application Development
- Identifying applications for modernization
- Application modernization options
- Rehost
- Refactor
- Replatform
- Cloud-native approach
- Monolithicarchitecturesvs.microservices
- DevOps
- CI/CD
- Version control system
- DevSecOps 12-factorappmethodology
- Microservices
- Containers
- Business Resiliency for Cloud Services
- Business Resiliency Overview
- Whyresiliencymatters
- Evolution of Business Resiliency
- Resiliencymaturity
- Business Resiliency
- Capabilities and Considerations
- Resiliencymaturity
- DisasterRecovery
- Cloud-basedBackup
- DataSecurity
- Artificial Intelligence for IT Operations (AIOps)
Who it's for
IT managers and service owners responsible for cloud services.
Before you start
- To successfully complete and gain the maximum benefits from this course, the learner should have the prerequisite knowledge provided in the Cloud Infrastructure and Services v3 course or similar work experience. For students seeking the Proven Professional expert-level certification, the learners should also be familiar with the Cloud infrastructure Planning and Design v2 content as well as earn the related associate and specialist certifications.
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